Delivery
Delivery is not live yet, and no orders can be placed. This draft explains what we are still confirming and what you will see before launch.
Pre-launch draft — business details and operating terms still to be confirmed
Where delivery stands
Our store is opening soon. Checkout is switched off, so there is no delivery service running yet. Courier options, packaging and fulfilment are all still being agreed.
We have deliberately not published delivery fees or timescales. Quoting them before they are agreed would turn a plan into a promise we could not keep.
What we expect to offer
When the store opens, delivery will be to UK addresses, with the available services and any tracking shown clearly. The exact options are still to be confirmed with the fulfilment setup.
For a heated underblanket, packaging and handling matter as much as speed: the product should arrive undamaged and ready to fit.
Delivery costs
Not published yet. Any delivery charge will be shown clearly before you pay, not added as a surprise at the end. Nothing is charged in this preview.
Damaged or faulty items
A product that arrives damaged or develops a fault is a separate issue from changing your mind, and your statutory rights apply. Once the store is live, the returns page will set out how to report a fault and what happens next.
Questions before launch
Customer support details will be available before ordering opens. See the contact page for updates.